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Frequently Asked Questions

I have a medical condition – can you recommend products to help me?

Whilst the ingredients in our products are known to have medicinal healing and health benefits, we are unable to advise you about specific medical conditions. The information about our different oils and dry extracts is for information and interest only. It is not intended to offer professional medical advice or treatment for any condition. You should not use our site or advice within to treat health conditions or to self-diagnose. We recommend that you consult your GP or other medical professional if you have any health concerns whatsoever.

Is it okay to use PureXtracts products when pregnant or nursing?

Pregnancy. Herbs and spices could have some effects and may cross through the placenta to the baby, affect hormonal balance or stimulate early labour. It is always wise to talk to your midwife, doctor or other healthcare provider before using our products whilst pregnant.

Nursing. Any herbs, spices or extracts a nursing mother takes may pass through her breast milk to the baby. Babies are much more sensitive to herbs than adults. We recommend talking to your midwife, doctor or other healthcare provider before using our products whilst nursing as herbs and spices extracts could have a stronger or different action on babies and small children than on adults.

Are your products Gluten free?

Yes. We believe that whatever you put in, and on, your body should be as pure and 100% natural as possible. All PureXtracts products are 100% natural, gluten free, dairy free and suitable for vegans.

How should I store your dry extracts and massage oils?

PureXtracts massage oils and dry extracts should be stored away from direct sunlight and heat sources, in the original packaging they were supplied in. Refrigeration is not necessary. Keep the oil bottles with caps on. The less you expose your oils to air, the better, as oxygen could lead to oxidation in pure oils.

What is the shelf life of your products?

Dry Extracts. All PureXtracts Dry Extracts come with a best before date printed on the packaging. Because our products are so pure, you won’t need to use very much at a time, so they will last a long time.

Turmeric Massage Oils. The viability/freshness or shelf life of our turmeric massage oils is influenced by several factors including plant type, production date, and handling and storage (ours and yours). As a guide, they should last for up to 2 years or even longer if stored correctly.

Is it safe to apply your massage oils directly to the skin?

Yes. Because PureXtracts are 100% pure and natural, they are completely safe to apply directly to the skin. They are suitable for all skin types. However, if you have any concerns, you should consult your doctor or other medical professional before using our products.

How much of your massage oil should I use?

Everyone’s body type is different and therefore some people may need to use more than others. It also depends what you’re using our products for – applied directly to the skin, in a bath or even in candle burner. Our products are very pure so you will find you need less of them than you might find with similar products from other companies.

Is your packaging recyclable?

Yes. Our Dry Extracts come in a useful, resealable and 100% recyclable packet. They’re also dishwasher safe too, so once you've finished the contents, you can wash it out and reuse it to store something else! Our oil bottles are also 100% recyclable.

Shipping

All our orders are shipped via Royal Mail on the same day, if received before 3pm. They are posted via 1st class non-tracked delivery for UK addresses and airmail for all non-UK addresses. For international deliveries, PureXtracts is not responsible for any customs and duties levied by your respective country, although all packets are marked as gifts when posting.

Disclaimer

The information provided in our various listings is general in nature and for informational purposes only. It is not meant to substitute the advice provided by your own physician or other medical professional. None of these statements are a recommendation as to how to treat any particular disease or health-related condition. If you suspect you have a disease or health-related condition of any kind, you should contact your health care professional immediately.