PureXtracts is a UK-headquartered company with offices in France. All internet orders are fulfilled from the UK and are shipped via Royal Mail on the same working day if received before 2pm. However, during busy periods, particularly in March & April, there may be delay of 24 hours due to high order volumes. Orders are posted via 1st class non-tracked delivery for UK addresses and airmail for all non-UK addresses.
COVID-19 update: We are posting online orders as normal although there might be a delay of 24 hours on busy days
UK postage: PureXtracts offers free standard postage on orders over £25. Orders under £25 are charged £2. There is an option to upgrade to next-day guaranteed delivery for £6.99.
International postage: PureXtracts delivers to over 45 countries including the EU, USA, Canada, Australia, Japan and Middle-East. Customers are able to find out whether PureXtracts delivers to your chosen country/location during the checkout process.
For most countries, we offer free standard postage on orders over £30. Orders below £30 are charged £3.50. Exact charges are calculated at the checkout. PureXtracts is not responsible for any customs and duties levied by your respective country, although all packets are marked as gifts when posting.